FCA General Insurance Value Measures
Home insurance: average claims payout
What was the average amount paid per claim?
How to read it
This is context, not a quality ranking. Claim severity and the type of cover can change the average substantially.
Average claim payout, including relevant internal and external claims costs where reported.
Contextual indicator
No good or bad colour is applied because this measure is contextual or subject to a material caveat.
Firm-level reports
Where reported values sit
The FCA publishes firm figures in bands. Counts below preserve those bands rather than inventing precise values.
£0 - 5002 firms
£1500 - 20001 firm
£2000 - 25001 firm
£2500 - 30001 firm
£3000 - 35004 firms
£3500 - 40002 firms
£4000 - 45004 firms
£4500 - 50003 firms
£5000 - 55003 firms
£5500 - 60001 firm
£6000 - 65009 firms
£6500 - 70002 firms
£7000 - 75001 firm
£7500 - 80003 firms
£8000 - 85002 firms
£9000 - 95001 firm
£9500 - 100001 firm
£10500 - 110001 firm
£11000 - 115003 firms
£12000 - 125003 firms
£13500 - 140001 firm
£14000 - 145001 firm
£15500 - 160001 firm
£17000 - 175002 firms
£17500 - 180001 firm
£24000 - 245001 firm
£30000 - 305001 firm
£65500 - 660001 firm
Explore the full product evidence
Switch product variants, inspect all four indicators and see the firm table.
Open home insuranceSource
Financial Conduct Authority, 1 January to 31 December 2025, with a restated 2024 comparison. Snapshot 2026-05-05. UK Open Government Licence for FCA-owned numerical datasets.
Source details