Data lineage
Official sources
Every displayed figure starts with an immutable copy of an official FCA release. Source facts remain separate from our deterministic calculations.
FCA firm-level complaints
2025 H2, with history from 2022 H2
Used for: Bank profiles, complaint comparisons and mortgage complaint contextOpen source record02FCA General Insurance Value Measures
2025, with restated 2024
Used for: Motor, home, travel and pet insurance claims indicatorsOpen source record