FCA General Insurance Value Measures
Motor insurance: average claims payout
What was the average amount paid per claim?
How to read it
This is context, not a quality ranking. Claim severity and the type of cover can change the average substantially.
Average claim payout, including relevant internal and external claims costs where reported.
Contextual indicator
No good or bad colour is applied because this measure is contextual or subject to a material caveat.
Firm-level reports
Where reported values sit
The FCA publishes firm figures in bands. Counts below preserve those bands rather than inventing precise values.
£0 - 5001 firm
£1000 - 15003 firms
£2000 - 25002 firms
£2500 - 30006 firms
£3000 - 35009 firms
£3500 - 40007 firms
£4000 - 45004 firms
£4500 - 50004 firms
£5000 - 55005 firms
£6000 - 65001 firm
£6500 - 70003 firms
£8500 - 90003 firms
£9500 - 100003 firms
£10000 - 105001 firm
£12000 - 125001 firm
Explore the full product evidence
Switch product variants, inspect all four indicators and see the firm table.
Open motor insuranceSource
Financial Conduct Authority, 1 January to 31 December 2025, with a restated 2024 comparison. Snapshot 2026-05-05. UK Open Government Licence for FCA-owned numerical datasets.
Source details